Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Our Privacy Policy

This privacy policy explains the types of personal information we collect from you when you use our website. It also explains in detail how we store and handle that information to ensure its safety.

Contents of Privacy Policy

  1. What type of information do we collect about you?
  2. How and why do we use your personal information?
  3. Access to your information and submitting corrections
  4. Changes to our Privacy Policy
  5. How to contact us
1. What type of information do we collect about you?

We collect information about you via email when you voluntarily provide a booking through the Booking system or when you submit information via the contact form or via email

The information we collect is as follows:


Email Address

Contact Mobile Number

Contents of Message field

2. How and why do we use your personal data?

We collect information about you exclusively for the purposes of our business. Taking hire bookings, undertaking repairs and providing you with service. Information is taken to facilitate the service we are offering to you. When you give us your information when completing either “Bicycle Hire Agreement” or “My Bike Rental Customer Details form”. These paper copies are filed and stored securely. Information is held and deleted after two years. We will not share your information for marketing purposing with any other companies. Messages you send us via our contact form and Hire booking plugin will be stored on our third-party hosting provider’s server outside the European Economic Area in the United States of America. They are also forwarded to our email provider’s server in the UK.

3. Access to personal data and Submitting corrections

In accordance to the General Data Protection Regulation 2016, you have the right to request access to the information we hold about you. If you would like to request a copy of some or all of your personal information, please email us at:

4. Changes to our Privacy Policy

Our privacy policy is constantly under review and we will publish any updates on this website. This policy was last updated in May 2018 according to the best practise examples published by the Information Commissioner’s Office (ICO) at this date.

5. How to contact us?

If at any time you have any queries or questions regarding our privacy policy or about your information specifically, please get in touch with us using the following methods.

Data protection officer: Name



My Bike Rental, Spokes Road, Cycleford, BIK4 EVA

Bike Garage Subprocessors
To support delivery of our Services, My Bike Rental may engage and use data processors with access to certain Client Data (each, a ” Subprocessor “). This page provides important information about the identity, location and role of each Subprocessor.

Third Parties
My Bike Rental currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, My Bike Rental performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors
My Bike Rental may use the following Subprocessors to host Client Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
Digital Ocean Inc. Cloud Service Provider United States
Sigodu Inc. Cloud Service Provider United States